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Who We Are Meet King Pool and Spa Services

King Pool and Spa Services is now selling “Hydropool” hot tubs and SWIM SPAS. They also specialize in new pool construction, pool and hot tub services, maintenance, restorations, liner replacement, leak repairs, child safety fencing, chemicals and so much more.

King pool is a company built solely on providing expert commercial and residential Customer Service. All of the staff are bonded and insured, trained and dedicated to providing exceptional service at affordable rates.

Owner Jerry Mugridge and his qualified staff have over 70 years of combined service and trades experience. With a handyman background and work experience ranging from managing a service station, mining, telecommunications, and an 18 year career as an R.V. Technician to over 20 years in the Pool and Spa industry, professional service has been his long term goal.

Many of our valued customers have been with and stayed with Jerry, from the beginning, through various employers and career positions. It was only through our customer’s encouragement and support that King Pool and Spa Services actually came about.

Jerry opened King Pool with a couple of partners in 2004 and in taking over as sole proprietor in 2009 has been building and growing the company on unparalleled customer service and satisfaction. Affiliated with Greater Westside Board of Trade, B.B.B Accredited Business, Okanagan Business Excellence and the Canadian Home Builders Association.

You can reach us by phone at (250) 769-4910 or email us at 

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MEET THE TEAM

Jerry Mugridge
Owner

Jerry Mugridge is the owner of King Pool and Spa Services Ltd. After years of working for other pool service firms, Jerry and a partner opened a pool parts and service company in West Kelowna. The objective was to look after pool chemicals, repairs and maintenance services for Westside customers. Jerry has an extensive technical and customer service background, having worked in retail, telecommunications, automotive, mining and RV industries. In the process, he earned certifications for RV Mechanics and Gas fitting in both Alberta and British Columbia. Entering the Pool and Hot Tub industry about 20 years ago, he has continued training and learning all he can, securing Commercial Pool Operator Accreditation as well as a provincial electrical ticket. Business was good, and the company grew rapidly with a second location opening up. In 2009 the partners separated their 2 locations and King Pool and Spa Services was formed to provide unmatched customer service in the Central Okanagan. To maintain their edge in the pool industry, Jerry has surrounded himself with some of the brightest and most talented staff in the industry. The company has become known as the “go to” place for problem solving. With the continued growth and demand for services. King Pool and Spa services proudly opened their new 4,500 sq. ft. store in January of 2016. The additional space allows King Pool to stock and display the world’s only self-cleaning line of hot tubs and swim spas. Hydropool’s quality hot tubs and swim spas are proudly Canadian built and exported to countries all over the world. Jerry wants to thank his wonderful customers and associates for their continued confidence and support. King Pool and Spa Services, where customers matter and everyone deserves the Royal Service.

 

Chris Winter
Construction Manager

Chris Winter is King Pools Contruction Manager. He has been with the company since 2013, and has been building pools full time since 1999. In addition to building pools, Quoting and major installs, Chris and his talented team undertake renovations and restore all ages of pools. He is fully involved in the process from start to finish, and he has a high rate of satisfaction among his customers.

Stephanie Lachance
Store Manager

Stephanie is the Store manager at King Pool and is the go to person for all your pool water issues. She started as a part-time seasonal maintenance person, learning about the pool and spa industry first hand. Stephanie has the knowledge, skills and products to solve any pool water issue as well as maintaining your pool or hot tub needs while you are away. Stephanie enjoys relaxing on her time off, travelling to new places and meeting new people.

 

 

Mike Coulter
Customer Service Specialist

Raised in Kelowna, Mike has been with King Pool & Spa since 2015. In the same year he graduated from Okanagan College, having earned his Bachelor of Business Administration, learning much of the multiple disciplines behind the day-to-day operations of a company. Having entered the pool and spa industry with no prior experience, he has come a long way in learning what goes into keeping a pool or spa running and maintained. Though he can be found primarily in the store, he has spent time some time in the field assisting our technicians and construction team, gathering what knowledge he can to better help the people that come into the store.

Sean Godbehere
Senior Technician

Biography to be added

William Mugridge
Senior Technician

William has been in the pool industry pretty much his whole working life. He started off assisting his dad servicing clients, digging trenches, repairing pools, moving hot tubs on a part-time bases throughout middle and high school. After graduation he gained employement as a carpenter’s helper and worked in the roofing trades. Going back to school he completed 1st year training as an Automotive Technician. His Summer employment turned into a full-time position with Interior Pools and eventually he joined his father’s new business as a junior technician with King Pool & Spa. His skills and abilities have continued to improve and have allowed him to become a key problem solver. William specializes in equipment layout and plumbing as well as Safety Covers and Protect-A-Child fencing installs. William enjoys outdoor water sports, archery and online gaming. William will be joining Chris in our construction and installation department.

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